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Frequently Asked Questions
How do I set up my e-mail software?
Can I get my e-mail from the web?
How can I change my password?
How can I add new email accounts or manage our existing email accounts?
Why was a message that I sent not received?
Is there any limit on the size of email attachments that I can send?
Someone notified me that I sent them an email message that contained a virus, but I didn't send them anything, what happened?
Can I use my account to send bulk email?
What is my Internet Service Providers SMTP Mail Server Settings?
When I try to send email, I get the following error message. Why can't I send mail?
"
The connection to the server has failed. Account: 'mail.pelcohost.net', Server: 'mail.pelcohost.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E
"
How DNS Works